FAQ

Frequently Asked Questions (FAQ)

1. What products do you offer?

At Kixure, we specialize in high-quality T-shirts, hoodies, and sweaters featuring unique and beautiful designs with meaningful stories behind each piece.

2. How can I place an order?

Simply browse our collection on kixure.com, select your favorite items, choose your size, and add them to your cart. Proceed to checkout and follow the payment steps.

3. What payment methods do you accept?

We accept all major payment methods including Visa, MasterCard, American Express, PayPal, Apple Pay, and Google Pay. For more details, please visit our Payment Methods page.

4. How long does shipping take?

Shipping times vary based on your location and the shipping option selected. Typically, orders are processed within 1-3 business days and shipped within 5-10 business days in the US.

5. Can I track my order?

Yes! Once your order is shipped, you will receive a tracking number via email to monitor the delivery status.

6. What is your return and refund policy?

We want you to be 100% satisfied with your purchase. If you are not happy, please refer to our Refund Policy page for instructions on returns and refunds.

7. How do I choose the right size?

Please check our detailed Size Guide page to find the perfect fit for T-shirts, hoodies, and sweaters.

8. Do you offer international shipping?

Currently, we ship only within the United States. Stay tuned for updates on international shipping in the future.

9. How can I contact Kixure customer support?

You can reach us anytime at kixure@kixure.com or via our Contact Us page on the website.

10. Can I collaborate or partner with Kixure?

We’re always open to exciting collaborations! Please email us at kixure@kixure.com with your proposal.

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