Shipping Policy
📦 Shipping Policy
Store: Kixure
Website: https://kixure.com
Contact: kixure@kixure.com
🚚 1. Order Processing Time
All orders are processed within 2–4 business days after receiving your order confirmation email.
We do not ship on weekends or holidays.
In rare cases (e.g. high demand, custom-made designs), processing time may be slightly extended. If so, we’ll notify you via email.
🌎 2. Shipping Destinations
We currently ship to the United States, Canada, Australia, UK, and select international countries.
If you’re unsure whether we ship to your location, please contact us at kixure@kixure.com.
📦 3. Estimated Shipping Times
Destination | Estimated Delivery Time |
---|---|
USA | 4–8 business days |
Canada | 6–12 business days |
UK & EU | 7–14 business days |
Australia/NZ | 8–15 business days |
Other Countries | 10–20 business days |
💵 4. Shipping Fees
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USA: Free shipping on all orders
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International: Shipping fees calculated at checkout based on location & order weight
❗ 5. Tracking Your Order
Once your order is shipped, you will receive a confirmation email with a tracking number.
Please allow 24–48 hours for tracking info to become active.
🧾 6. Customs, Duties & Taxes
International orders may be subject to import duties and taxes, which are imposed once a shipment reaches your country.
Kixure is not responsible for these charges. Customers are responsible for any applicable fees.
🚫 7. Shipping Issues or Delays
We are not liable for shipping delays caused by:
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Natural disasters
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Carrier strikes
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Customs clearance delays
However, we are here to help. Please contact kixure@kixure.com with any shipping concerns.
📬 8. Wrong Address Disclaimer
Please ensure that your shipping address is correct when placing the order.
We are not responsible for orders delivered to incorrect or undeliverable addresses.
❓ Need Help?
If you have any questions about your order or shipping, feel free to contact our support team at kixure@kixure.com